Can anyone listen to live stream audio or recorded audio from the sensors?

• There is no ability to listen to live streamed audio from the sensor
• If the system misses a gunfire incident, police may contact the company to see if there is any audio or location evidence. In this case, only authorized ShotSpotter personnel with proper credentials can access sensor audio to search. Their search is limited to the 30- hour sensor storage timeframe. The agency must provide evidence of a shooting in order for ShotSpotter personnel to initiate access to a sensor such as a victim, witness or shell casings. Searching is done visually first, not by listening, to identify when impulsive sound events occurred. Once these events are noted, a short portion of the audio is downloaded for auditory review. An audit trail tracks who accessed the sensor and who requested the audio search.

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