From Detection to Decision

Real-time data. Operational AI. Public safety expertise. The result: improved situational awareness, smarter decisions, accelerated investigations, and more equitable outcomes.

See How It Works

One Connected
Operational Ecosystem.

From detection to coordinated response, SoundThinking connects incidents, investigations, actionable intelligence and operational context  —  strengthening awareness, integration, and workflows.

  1. 1Detect
  2. 2Connect
  3. 3Investigate
  4. 4Protect
  5. 5Inform
  6. 6Decide
Detect | ShotSpotter®
Detect | ShotSpotter®

Detect Gunfire in Seconds

Detect and verify gunfire incidents in near real time to support situational awareness and response.

Learn More About ShotSpotter®
Connect | PlateRanger™
Connect | PlateRanger™

Connect Vehicle Intelligence
Across Operations

Connect vehicle sightings across time, location, and related events to expand investigative awareness and operational context.
Learn More About PlateRanger™
Investigate | CrimeTracer™
Investigate | CrimeTracer™

Turn Information Into
Investigative Leads

Surface relationships, records, and cross-agency context to generate leads and accelerate investigations.
Learn More About CrimeTracer™ Gen3
Protect | SafePointe®
Protect | SafePointe®

Strengthen Security at Critical
Entry Points

Proactive, frictionless weapons detection to mitigate violence risk and preserve operational efficiency in high-traffic environments.
Learn More About SafePointe®
Inform | Field Agent
Inform | Field Agent

Deliver Operational Impact

AI-powered context lets command staff, patrol officers, investigators and analysts query your agency's data to get answers instantly.
Learn More About SafetySmart Field Agent
SafetySmart Field Agent
Are new gunfire clusters emerging outside of established hotspot areas?
Show me all gunfire near liquor stores in the last 30 days.
Decide | SafetySmart Platform
Decide | SafetySmart Platform

A Connected Platform
for Faster Decisions

Every Second Counts. So Does Every Data Point. SafetySmart Platform unifies the full operational picture: gunfire alerts, vehicle intelligence, investigations, field awareness, and operational context.
Learn More About SafetySmart™ Platform

Simplify the Modern RTCC

Reduce dashboard fatigue and disconnected workflows by integrating critical operational intelligence into a more unified ecosystem.
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Collaborative Expertise

In Court

Court-ready expertise helps investigators and prosecutors build stronger cases.
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In Policy

Proven public safety policy templates to streamline incident response and investigations.
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In Community

Dedicated community engagement team serve along side with your community advocates and local CVI organizations.
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In Governance

Clear processes for community and local government engagement — ensuring transparency and accountability.
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Operational Intelligence Trusted by Agencies Nationwide

Public Safety Customers
300+
Agencies Supported
2,100+
Advancing Public Safety Technology
30 years
ShotSpotter has been a game changer for us. It's helped us respond to gunfire faster and more accurately, and get some really bad criminals off our streets.
Former Chief of Police Wes Blair
Field Agent acts as a force multiplier that helps agencies make faster, more informed decisions when time matters most.
Commissioner ANDRÉS ROMERO
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Nelson Bowling short story
Gene Harris
Due to the advanced search filters in PlateRanger, I was able to successfully identify the vehicle after attempts to do so with other software failed.
Maryon Boyce short story
CrimeTracer Gen3 has become essential to how we build workups. It pulls together the information officers and detectives need in one place.
Brittany Dyer headshot
David Powell short story
Chris Noeller headshot 1x2
ShotSpotter not only hastens the response of police officers to shootings but can also identify shootings that may not have been reported to 9-1-1.
Sydney Koeppel headshot
David Mitchell short story