One Connected Operational Ecosystem.
From detection to coordinated response, SoundThinking connects incidents, investigations, actionable intelligence and operational context — strengthening awareness, integration, and workflows.
- 1Detect
- 2Connect
- 3Investigate
- 4Protect
- 5Inform
- 6Decide
Detect | ShotSpotter®
Detect | ShotSpotter®
Detect Gunfire in Seconds
Detect and verify gunfire incidents in near real time to support situational awareness and response.
Connect | PlateRanger™
Connect | PlateRanger™
Connect Vehicle Intelligence Across Operations
Connect vehicle sightings across time, location, and related events to expand investigative awareness and operational context.
Learn More About PlateRanger™Investigate | CrimeTracer™
Investigate | CrimeTracer™
Turn Information Into Investigative Leads
Surface relationships, records, and cross-agency context to generate leads and accelerate investigations.
Learn More About CrimeTracer™ Gen3Protect | SafePointe®
Protect | SafePointe®
Strengthen Security at Critical Entry Points
Proactive, frictionless weapons detection to mitigate violence risk and preserve operational efficiency in high-traffic environments.
Learn More About SafePointe®Inform | Field Agent
Inform | Field Agent
Deliver Operational Impact
AI-powered context lets command staff, patrol officers, investigators and analysts query your agency's data to get answers instantly.
Learn More About SafetySmart Field Agent


Decide | SafetySmart Platform
Decide | SafetySmart Platform
A Connected Platform for Faster Decisions
Every Second Counts. So Does Every Data Point. SafetySmart Platform unifies the full operational picture: gunfire alerts, vehicle intelligence, investigations, field awareness, and operational context.
Learn More About SafetySmart™ PlatformSimplify the Modern RTCC
Reduce dashboard fatigue and disconnected workflows by integrating critical operational intelligence into a more unified ecosystem.


Collaborative Expertise
Court-ready expertise helps investigators and prosecutors build stronger cases.
In Policy
Proven public safety policy templates to streamline incident response and investigations.
In Community
Dedicated community engagement team serve along side with your community advocates and local CVI organizations.
In Governance
Clear processes for community and local government engagement — ensuring transparency and accountability.
Operational Intelligence Trusted by Agencies Nationwide
- Public Safety Customers
- 300+
- Agencies Supported
- 2,100+
- Advancing Public Safety Technology
- 30 years






























