Police Staffing Shortages Demand Efficient Patrol Strategies

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Police staffing shortages impact not only public safety but also the health and well-being of police officers. A Pew Research survey found that 86% of police officers who responded stated that their agency does not have enough police officers to patrol their community adequately. When agencies can hire for open positions, an IACP survey of its member agencies shows that 78% of the responding agencies are having difficulty recruiting qualified candidates.

When patrol is understaffed, the burden falls on existing officers to cover more area, work longer hours, and miss days off to fill in the gaps. This quickly leads to officer burnout, which causes morale, productivity, and safety to decline. Communities notice the impact through longer response times and less police presence in high-crime areas, which can lead citizens to conclude that their police department no longer cares about their safety. All of this contributes to declining officer retention and recruitment rates. Technology plays a vital role in ensuring that law enforcement agencies are optimizing their resources in ways that keep officers engaged and communities safer.

ResourceRouter as a Force Multiplier

When patrol resources are limited, traditional policing methods often leave agencies with limited time to proactively engage in crime prevention. That’s where ResourceRouter comes in. This patrol operations solution enables agencies to deploy officers where they can have the greatest impact, using data-driven, intelligence-led patrol assignments and critical operational and situational awareness information to help officers make the best use of their time.

In traditional patrol models, officers respond to 911 calls but often lack a structured approach for proactive work in between. One way that ResourceRouter helps agencies use their resources more effectively, is by generating precision patrol plans based on the Koper Curve principle—placing officers in high-risk areas for short periods to maximize deterrence and minimize crime.

Image of ResourceRouter solution that optimizes patrol time in crime hot spots.

Incorporating Proactive Policing

Without incorporating proactive policing, it is easy to become stuck in a reactive cycle—responding to 911 calls and hoping to deter crime through increased visibility. ResourceRouter helps break that cycle by using crime and risk terrain data to deploy officers proactively to areas with the highest likelihood of crime.

By automating crime analysis and generating patrol plans based on agency intel and data, officers are deployed where they’re most needed, and agencies build a more comprehensive long-term policing strategy for crime reduction—without the heavy lift of manual crime analysis.

Learn more about Maximizing your Patrol Resources

Precision Deployment Across Patrol Operations

Whether you’re addressing long-term crime trends or managing short-term issues, Patrol Operations needs to have the right combination of planning and flexibility. ResourceRouter does just that. The platform offers three types of customizable patrol management options: automated directed patrols, agency-created ad-hoc deployments, and an officer-directed check-in feature. Directed patrols help address long-term crime patterns, ad-hoc deployments allow for measured response to emerging issues and daily tasks, such as weekend crime spikes, school dismissals, and pre-planned events, and officer-directed check-ins allow officers to self-document activity that may otherwise go uncounted or get lost in the shuffle.

ResourceRouters’ built-in data platform also provides command staff with insight into officer activity and engagement. This allows for more informed strategic adjustments to achieve the best outcomes instead of relying on anecdotal updates or sporadic reports that may take agency staff several days to gather.

ResourceRouter sample activity reports.

Track What Matters

Agencies often struggle to measure what officers are doing between 911 calls. Most proactive work—such as community interactions, business checks, other patrol activities, etc.—isn’t captured in traditional reporting. ResourceRouter addresses this by recording the time spent and activities utilized by officers as they handle everything beyond calls for service.

In modern policing, transparency is a necessity. Most law enforcement agencies provide the communities they serve with basic data regarding the number of calls for service, number of arrests made, and number of crime incidents. While important, this type of data can leave citizens and city officials uncertain as they attempt to interpret how those numbers impact safety in their daily lives. ResourceRouter allows agencies to provide more meaningful data – how, and how much time officers spend addressing crime issues and engaging with the community – which provides a much easier-to-interpret metric of effectiveness and sense of overall safety.

Everything Officers Need, All in One Place

Operational safety and effectiveness depend on access to timely, relevant information. ResourceRouter consolidates operational intel—such as recent incidents, business owner information, gate access codes, and locations of interest—into one easy-to-use app. No more digging through emails, logging in to multiple databases, or relying solely on roll call briefings. This helps officers navigate their environment safely and efficiently while improving engagement. With the right information at their fingertips, officers are better prepared to address and adapt to the changing needs of the communities they serve.

Recognize Proactive Work and Boost Officer Morale

Officers do a lot that doesn’t show up in a report—checking in on residents, preventing loitering, or building rapport with local businesses. ResourceRouter ensures that those contributions are captured and recognized. This visibility not only boosts officer morale as they know their activities are being noticed, but they can also see what they’ve accomplished at the end of their shift.

Proactive patrols with ResourceRouter also bolster transparency. When community members and elected officials ask, “What do the police do all day?” agencies can provide accurate, data-backed answers. That accountability helps reinforce trust and demonstrates a genuine commitment to community safety and service.

The Future of Patrol Starts Now

Law enforcement continues to face persistent staffing shortages and rising demands on public safety. As a result, police agencies can no longer rely solely on traditional patrol methods. They must adopt more innovative and strategic approaches that leverage technology to maximize the value of every resource. ResourceRouter offers a modern solution that provides agencies with data-driven, intelligence-led insights to support optimal resource allocation, increase officer safety and engagement, and create proactive, measurable impact in crime deterrence and improved community partnerships.

ResourceRouter transforms how agencies manage patrol operations, respond to crime, and serve their communities. The future of patrol isn’t years away—it’s already here, and it starts with making more informed, data-driven decisions today. ResourceRouter agencies modernize patrol operations by combining crime analysis automation, flexibility, and real-time visibility to officers in the field, and it gives your team the guidance they need to reduce crime, increase morale, create trusting relationships with the community, and make every shift count.

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Brigid Menoni
Brigid Menoni joined the Chicago Police Department in 2003 at the rank of patrol officer, which she maintained...Show More
Brigid Menoni joined the Chicago Police Department in 2003 at the rank of patrol officer, which she maintained until her recent retirement. During her career, Brigid served in multiple roles including 11th District patrol, Strategic Decision Support Center coordinator and analyst, Information Services Division, and the Bureau of Counterterrorism as a sworn analyst in CPD’s Fusion Center. She is now the Director of Sales for ResourceRouter at SoundThinking. Show Less
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