Proactive Patrol Management (and more) with ResourceRouter

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Agencies today are tasked with an impossible feat: maintain an efficient, data-driven police force in the face of staffing shortages, data silos, and outdated manual report processes. But implementing patrol management technology can jumpstart an agency’s field communications, streamline deployment, and unlock potential across both sworn and civilian teams.

As the public becomes increasingly interested in police transparency, departments must find new ways to proactively manage patrol, showcase positive police actions, and answer questions like:

“How do your officers know where their patrol presence is needed most?”

“What are your officers doing when they are not actively answering a 911 call?”

We may be quick to answer these questions with statements like “They’re doing police work” or “They know the hotspots based on their experience.”  However, what has satisfied the public and our city partners in the past may no longer paint a sufficient picture of all the good work our officers are doing in the community. If we cannot articulate what we do, then at best, we allow the public to fill in the blanks with ideas from popular television and film, and at worst, we empower them to fill in the blanks with assumptions about the lack of police transparency and accountability. That’s where proactive patrol management through ResourceRouter can help. After all, in public service, it’s not necessarily what we do but how well we can articulate what we do.

Proactive Patrol Management

What is it worth for your agency to take control of the narrative?

Until now, staffing shortages, manual reports, and data siloes have made it difficult for agencies to take steps towards becoming a data-driven police force and implementing meaningful transparency measures that showcase positive police actions.  Consider that improvements in a few key areas may help you unlock the full potential of both sworn and civilian members of your force.

PROACTIVE PATROL

How do your officers know where their patrol presence is needed most?

Patrol officers tend to spend discretionary time in the same high-activity areas based on their experience and past observations.  This can create routines that criminal actors catch on to.  As much as we can review the data and make inferences about patterns of criminal behavior, potential perpetrators of violent crime can use our routines against us as well.

Implementing automated patrol plans and data-driven directed patrol recommendations based upon multiple data streams is a great way to disrupt patterns of criminal behavior and deter violent crime.  ResourceRouter uses location-based crime data and non-crime external risk terrain data to generate patrol plans based on your jurisdiction’s highest-risk and highest-need areas.

ResourceRouter can help your agency take a community-first approach to crime deterrence by directing officers to where their presence will have the highest impact and helping them bring in non-law enforcement intervention to high-need areas.

RESPONSIVE PATROL

How efficiently can you mobilize patrol for pre-planned events or spontaneous deployments?

Improving patrol efficiency and automating much of the manual CompStat reporting process can free up our analysts and intelligence officers to focus on intelligence-driven strategies and leverage their insights to better inform command staff in the event of specialized unit deployment, crowd and traffic management, community events, and much more.

These custom ad hoc deployment areas can also include links to additional systems, Active Warrant Lists, BOLOs, and any other appropriate resources your agency deems appropriate.

PATROL INSIGHTS

What are your officers doing when they’re not actively responding to a 9-1-1 call?

ResourceRouter has easy-to-use Data Management and Reporting Tools that can help analysts and supervisors answer this question confidently with patrol-generated data and reports about where your patrol officers have the biggest impact on crime.

Over time, this can help establish sustainable and effective patrol strategies and empower Command Staff to inform our communities and city partners about how we are reducing crime and positively impacting public safety outcomes.

PATROL INFORMATION

Can your patrol officers easily access and share the information they need?

In a high-priority response scenario, officers shouldn’t have to worry about looking up apartment building access codes, calling the station for nuisance property call history, or using any other slow, outdated reference tactics.

ResourceRouter helps agencies protect against the loss of institutional knowledge from seasoned officers with customizable map layers and referenceable and actionable information tailored to their agency and community needs.

By assembling agency-specific intel, relevant location history, and much more in one easy-to-access interface, we can amplify officer safety and situational awareness, streamline communications between patrol and HQ, and ultimately keep our officers’ focus where it should be—in the field.

Because when officers have better information at their fingertips, they can make the best decisions for the communities they serve.

Map overlay of ResourceRouter proactive patrol management data.

Comprehensive and Proactive Patrol Management

Take control of your agency’s narrative with ResourceRouter

ResourceRouter helps agencies proactively manage patrol resources. Whether you’re mitigating staffing shortages, looking to avoid manual reports, or overcoming data silos, ResourceRouter makes it possible to become a data-driven police force while implementing meaningful transparency measures that showcase positive police actions. Want to know more about how comprehensive patrol management through ResourceRouter can help your agency take control of its narrative? Schedule a call to learn more.
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Author Profile
Brittany Urban
Brittany Urban is the Director of Analytic Solutions for SoundThinking, Inc. where she represents ResourceRouter...Show More
Brittany Urban is the Director of Analytic Solutions for SoundThinking, Inc. where she represents ResourceRouter in the SafetySmart Platform. As part of her work with ResourceRouter Community, Brittany visits Law Enforcement Agencies and Community Violence Intervention Groups across the country to share data-driven violence intervention and prevention solutions. Prior to joining the ResourceRouter Team, Brittany served as a Crime Analyst and Community Researcher in the City of Pittsburgh, where she is still based today.Show Less
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