ShotSpotter® for Highways 
ShotSpotter® for Campus 
ShotSpotter® for Corporate 
ResourceRouter™ Community 
Situation
Before ShotSpotter, the WCPD relied heavily on 9-1-1 calls, a method that was proving ineffective. This led to delays in response time, hindering officers’ ability to collect evidence, identify witnesses, and apprehend suspects. ShotSpotter has changed this.
Results
A clear example of ShotSpotter’s impact occurred soon after its deployment. The system detected 8 gunshots from a drive-by shooting, instantly alerting the WCPD to the event and its exact location. WCPD Police Chief Marion Boyce reviewed the data and video footage from nearby cameras, which captured the vehicle’s license plate. This near-real time information enabled officers to intercept the suspects as they pulled into the house the car was registered to. The entire operation—from the initial gunfire to the suspects arriving at the county detention center in custody took under an hour, with a response time of less than 1 minute.
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Another significant event that demonstrated ShotSpotter’s effectiveness involved a shooting at an apartment complex. The technology alerted officers to 5 shots fired, allowing them to reach the scene within 1.5 minutes. This rapid response
was critical in administering immediate medical aid to a victim who had sustained multiple gunshot wounds—saving his life. Previously, response times ranged from 5 minutes to 2 hours. “Now you’re looking at under a 2-minute response time on average,” explains Chief Boyce, “which is a game changer.” Beyond its operational benefits, ShotSpotter has also strengthened the relationship between the police and the community. Chief Boyce recounts a poignant example: “I had a lady complain to me. She flagged me down and said, ‘I’m tired of not being able to go out and live life. I want to go outside, I want to hang out in my yard, I want to sit on my porch, and I’m scared to death that we’re going to catch a bullet, or somebody’s going to get hurt or injured.’ After deploying ShotSpotter, she wrote me a card, saying how thankful she is that we have it, and how she now feels like she can go outside and have that quality of life.”
