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Getting the right information quickly in law enforcement can make or break an investigation. However, many agencies still struggle with outdated search tools, complicated query forms, and siloed data systems that slow investigative work. CrimeTracer™, SoundThinking’s powerful law enforcement search engine, transforms how officers, analysts, and investigators conduct searches.
Finding investigative leads and having the right crime investigation tools are critical. And with CrimeTracer’s new AI chatbot, searching is getting easier. With its upcoming AI chatbot release, CrimeTracer eliminates barriers to complex search workflows and gives users a faster, more intuitive way to get the answers they need. CrimeTracer’s AI chatbot lets users type in plain language to describe an investigative lead or possible suspect and let the AI chatbot search.
Easier and More Efficient than Complex Search Forms
Historically, CrimeTracer users conducting detailed person searches had to navigate multiple form fields, remember how to input wildcard symbols, or ask for range queries on height, weight, and other fields, often filling out multiple data boxes with several filters to get to their results.
Now, with the new AI chatbot, users type a description in a chatbot-style box. For example, instead of manually entering search fields, you can just type:
“Search for a white male, 22 years old, about 6 feet tall and 180 pounds.”
Behind the scenes, CrimeTracer converts this natural language input into structured SQL queries and instantly returns relevant results—just as if the user had taken much more time to complete the many fields of the advanced person search form.
Need to narrow it down? Just type a follow-up message in the AI chatbot, like, “Refine search for brown eyes and brown hair.” The system will build on the previous query and refresh the results automatically.
What This Means for Searches
This enhancement is more than just a user interface improvement—it’s a major step toward smarter, more accessible investigations. Some of the key benefits include:
- Saves Time: No more navigating multiple menus or remembering complex search syntax and wildcard symbols.
- User-Friendly: Works like a chat assistant—familiar and straightforward for all technical levels.
- Expands Search Power: Encourages users to conduct more advanced searches that they may have previously avoided due to complexity or lack of knowledge on how to conduct advanced searches.
- Keeps Momentum Going: Investigators can refine and revise queries on the fly without starting over.
In short, the AI chatbot allows CrimeTracer users to focus on solving the case rather than wrestling with search fields.
Stronger Crime Investigation Tools
While the AI chatbot is the latest innovation, CrimeTracer continues to deliver the industry-leading capabilities that public safety agencies depend on:
- Federated search across 1+ billion records
- Natural language and keyword search
- Link analysis and crime mapping tools
- Integrated data from RMS, CAD, LPR, field interviews, mugshots, and more
- Crime bulletin sharing and inter-agency collaboration
- Secure, CJIS-compliant cloud access from any device
And when integrated with PlateRanger™, CrimeTracer can turn a simple license plate read into a lead-packed investigative profile by cross-referencing with its massive record database.
Real-World Results from CrimeTracer
From large metro areas to statewide deployments, agencies using CrimeTracer have seen impressive gains in efficiency and effectiveness. From Cobb County, Georgia, using CrimeTracer to solve cases, including a homicide, to Pacifica Police in California, leveraging CrimeTracer to solve a check fraud investigation.
Criminals rarely stay in one jurisdiction, making data sharing between agencies and other data sources critical to solving crime. CrimeTracer provides a searchable, multi-dimensional information-sharing network that connects agencies, public records, and other data sources that can help accelerate multi-jurisdictional investigations. Crime Tracer also uses link analysis to quickly detect relationships between people, places, vehicles, and events. These outcomes aren’t just about technology—they’re about giving law enforcement the tools to keep communities safe.
The Future of Searching for Investigative Leads
The CrimeTracer’s AI chatbot’s launch marks a new investigative technology chapter. By combining the scale and power of CrimeTracer’s vast data network with the simplicity of AI-powered search, SoundThinking is redefining what law enforcement search engines can do. Less time searching. Finding more leads. More time solving. That’s the power of CrimeTracer’s AI chatbot.
